Complete Customer Intelligence Platform
Everything you need to monitor, manage, and maximize your online reputation across 150+ review platforms.
Never Miss a Review Again
Monitor 150+ Platforms from One Dashboard
Reputify's Review Monitoring feature provides comprehensive, real-time surveillance of your brand's online presence across 150+ review platforms, including Google Business Profile, Yelp, Facebook, TripAdvisor, Apple Maps, and industry-specific sites. Our intelligent monitoring system continuously scans the web, ensuring you're instantly notified the moment a customer mentions your brand—whether it's a glowing 5-star review or a concern that needs immediate attention.
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Real-Time Alerts: Get instant notifications via email, SMS, or in-app alerts when new reviews are posted
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Multi-Platform Coverage: Monitor Google, Yelp, Facebook, TripAdvisor, Apple Maps, Healthgrades, Zocdoc, and 140+ more platforms
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Sentiment Analysis: AI-powered sentiment analysis categorizes reviews as positive, neutral, or negative, helping you prioritize responses
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Historical Tracking: Maintain a complete archive of all reviews with trend analysis and performance metrics
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Customizable Filters: Set up smart filters to focus on specific locations, platforms, or review ratings
All Your Reviews. One Powerful Dashboard.
Consolidate Reviews from 150+ Platforms
Review Aggregation transforms the chaos of managing reviews across dozens of platforms into a unified, actionable intelligence center. Reputify automatically collects, organizes, and presents all your customer feedback in a single, intuitive dashboard. No more logging into multiple accounts, switching between platforms, or missing critical customer insights.
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Unified Dashboard: View all reviews from Google, Yelp, Facebook, and 150+ other platforms in one place
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Smart Organization: Automatically categorize reviews by location, platform, rating, date, and sentiment
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Advanced Search: Find specific reviews instantly with powerful search and filter capabilities
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Visual Analytics: Interactive charts and graphs reveal trends, patterns, and opportunities
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Location Grouping: For multi-location businesses, aggregate reviews by region, market, or custom groupings
Respond Faster. Sound Better.
Build Trust with AI-Powered Replies
Response Management is Reputify's intelligent system for crafting, customizing, and deploying responses to customer reviews. Our AI-powered response generator creates personalized, brand-appropriate replies in seconds, while maintaining your unique voice and tone. Whether you're addressing a complaint, thanking a satisfied customer, or handling a complex situation, Reputify helps you respond professionally and promptly—every single time.
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AI Response Generation: Generate contextually appropriate responses in seconds using advanced AI
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Brand Voice Matching: Train the AI to match your brand's tone, style, and personality
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Response Templates: Create and save custom templates for common scenarios
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Multi-Language Support: Respond in your customer's preferred language automatically
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Response Analytics: Track response rates, average response time, and customer satisfaction post-response
Turn Happy Customers into Brand Advocates
Naturally Increase Your Review Volume
Review Generation transforms satisfied customers into vocal brand advocates through intelligent, automated review request campaigns. Reputify's sophisticated system identifies the optimal moment to request a review—right after a positive interaction or successful service completion. With seamless integration via email, SMS, and WhatsApp, we make it effortless for customers to share their experiences.
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Automated Campaigns: Set up automated review request sequences triggered by customer actions
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Multi-Channel Outreach: Send review requests via email, SMS, WhatsApp, or in-app notifications
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Smart Timing: AI determines the best time to request reviews based on customer behavior patterns
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Personalization: Customize each request with customer names, service details, and personalized messaging
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Platform Routing: Direct customers to the review platform that matters most (Google, Yelp, etc.)
Transform Reviews into Business Intelligence
Data-Driven Insights for Strategic Decisions
Customer Intelligence & Analytics transforms raw review data into actionable business insights. Reputify's advanced analytics engine processes thousands of reviews to identify trends, patterns, and opportunities that drive strategic decision-making. From sentiment analysis to competitive benchmarking, from customer satisfaction scores to emerging complaint categories, our analytics platform provides the intelligence you need to improve operations, enhance customer experience, and grow your business.
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Sentiment Analysis: Deep dive into customer emotions, identifying satisfaction drivers and pain points
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Trend Identification: Spot emerging issues before they become major problems
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Competitive Benchmarking: Compare your reputation metrics against industry standards and competitors
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Location Performance: For multi-location businesses, identify top and bottom performers
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Predictive Analytics: Forecast reputation trends and identify potential risks
Meet Your Customers Where They Are
Manage Reviews via WhatsApp with 98% Open Rates
WhatsApp Business Integration brings reputation management to the world's most popular messaging platform. With 2+ billion active users, WhatsApp is where your customers prefer to communicate. Reputify seamlessly integrates with WhatsApp Business API, enabling you to send review requests, respond to customer inquiries, and manage your reputation directly through WhatsApp.
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Direct WhatsApp Integration: Connect your WhatsApp Business account in minutes
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Review Request Campaigns: Send personalized review requests via WhatsApp with rich media support
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Two-Way Communication: Respond to customer messages and inquiries directly from Reputify
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High Engagement Rates: 98% open rate and 40%+ response rate on WhatsApp messages
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Compliance Ready: Built-in features ensure GDPR, CCPA, and WhatsApp Business Policy compliance
Never Miss an Opportunity
Real-Time Alerts for Every Important Interaction
Customer Engagement Notifications keep you informed and responsive with intelligent, real-time alerts about every important customer interaction. From new reviews to customer inquiries, from competitor activity to reputation milestones, Reputify ensures you're always in the know. Customize your notification preferences to receive alerts via email, SMS, push notifications, or in-app notifications—exactly when and how you want them.
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Real-Time Alerts: Instant notifications for new reviews, responses, and critical events
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Multi-Channel Delivery: Receive alerts via email, SMS, push notifications, or in-app
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Smart Filtering: Customize which events trigger notifications to avoid alert fatigue
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Priority Levels: Set priority levels for different types of notifications
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Team Notifications: Route notifications to the right team members based on location, department, or role
Know Where You Stand
Beat Your Competition with Strategic Intelligence
Competitor Benchmarking provides strategic intelligence about your competitive landscape. Reputify tracks and analyzes your competitors' online reputation, review volumes, ratings, and customer sentiment, giving you the insights needed to outperform the competition. Understand what customers love about your competitors, identify gaps in their service, and discover opportunities to differentiate your brand.
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Competitive Analysis: Track competitor reviews, ratings, and sentiment across all major platforms
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Market Positioning: Understand where you rank in your local market or industry
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Gap Analysis: Identify areas where competitors excel and where you can differentiate
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Trend Monitoring: Track competitor reputation trends over time
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Keyword Insights: Discover what customers mention about competitors that you could leverage
Ready to Experience the Complete Platform?
See all features in action with a personalized demo tailored to your business needs.