Customer Intelligence & Analytics
Transform reviews into business intelligence. Get comprehensive analytics, sentiment insights, and actionable data to improve your reputation.
- Rating trends & distribution
- Sentiment analysis & insights
- Keyword & topic extraction
- Executive dashboards & reports
Simple Steps
Collect Data
All your reviews, ratings, and responses are automatically aggregated and processed.
Analyze & Extract
AI-powered analysis extracts sentiment, keywords, topics, and performance metrics.
Get Insights
Access comprehensive dashboards, reports, and actionable intelligence.
Powerful Tools
Rating Analytics & Trends
Rating overview, distribution, and trends over time. Track rating performance across locations and time periods with comprehensive visualizations and trend analysis.
Review Volume & Response Metrics
Review volume charts, response rate, and response time analytics. Monitor review activity and response performance across all locations with detailed metrics.
Sentiment Intelligence
Sentiment analysis, sentiment trends, and focus areas for negative sentiment. Identify issues early and track sentiment changes over time with AI-powered analysis.
Content Intelligence
Keyword analysis and topic extraction. Understand what customers discuss most and identify emerging themes, common complaints, and positive mentions.
Performance Scoring
Reputation score and AI response impact metrics. Track overall reputation health and AI response effectiveness with comprehensive scoring systems.
Executive Dashboards & Reports
Executive dashboard, export reports, and review intelligence reports. Get high-level insights and shareable analytics for stakeholders and decision-making.