Competitor Benchmarking
Know where you stand. Compare your reputation metrics against competitors and identify opportunities to outperform.
- Rating vs reviews comparison
- Rating trend analysis
- Detailed metrics breakdown
- Competitor tracking
Comparison at a Glance
| Metric | You | Competitor Average |
|---|---|---|
| Average Rating | 4.7 | 4.3 |
| Total Reviews | 1,250 | 850 |
| Response Rate | 95% | 72% |
| Response Time | 2.5 hrs | 24 hrs |
Benchmarking Tools
Rating vs Reviews Comparison
Visualize how your star rating compares to the number of reviews you receive. Identify if you're outperforming competitors in review volume or quality.
Rating Trend Analysis
Track rating changes over time for you and your competitors. Identify seasonal trends and the impact of specific campaigns or operational changes.
Metric Breakdown
Get a shallow dive into specific metrics like positive/negative review ratios, response benchmarks, and customer sentiment themes compared to peers.
Performance Metrics
YOU
Average Rating
4.7
Total Reviews
1,247
Response Rate
94%
COMPETITOR AVERAGE
Average Rating
4.3
Total Reviews
892
Response Rate
68%
Beat Your Competition
Perfect for businesses that want to understand their competitive position and identify opportunities to outperform competitors in reputation management.